Refund Policy
At Ecom Sellr, we are committed to delivering high-quality services with transparency and fairness. Please review our refund policy carefully before making a purchase.
Refund EligibilityClients may request a refund only if all of the following conditions are met:The project has not been started within 20 days of purchase.The client has remained fully responsive and provided all required inputs on time.The refund request is directly related to a service failure from Ecom Sellr.
Refund EligibilityClients may request a refund only if all of the following conditions are met:The project has not been started within 20 days of purchase.The client has remained fully responsive and provided all required inputs on time.The refund request is directly related to a service failure from Ecom Sellr.- The client has fulfilled all required prerequisites and submitted all necessary documentation in a timely manner.
If approved, refunds will be processed within 10–30 business days.A 12% processing fee will be deducted from all approved refunds.
Refund Policy Will Be Voided If:Refunds will not be issued under the following circumstances:• Cancellation is based on reasons unrelated to Ecom Sellr (e.g., business shutdown, internal disagreements, change of mind).• The client has been unresponsive for more than 2 weeks.• The client has violated our policies or Terms of Service.• The refund request is made due to personal reasons (e.g., disagreement with partners, change of mind).• The client failed to provide required documentation, including:Business InformationPersonal IdentificationStore DetailsAny other required documentsEcom Sellr is not responsible for outcomes resulting from a client’s prior e-commerce account history, including but not limited to account suspensions or restrictions.
Important NotesA 12% processing fee applies to all client-initiated refunds.- Once a refund has been issued, Ecom Sellr retains full ownership of all shared materials, assets, strategies, and deliverables, and further use by the client is strictly prohibited.
How to Request a RefundTo request a refund, please contact our billing department:Phone: +1 (551) 666-5255Live Chat: www.ecomsellr.comEmail: billing@ecomsellr.comOur team will review your request and respond accordingly.